It may be that:

• You previously created another account
• Someone else added your card by mistake

You have a few options:

• Use a different card
• Remove the card from the other account (if it’s yours)
• Contact the person using the same card (if you know them)

Don’t recognize this situation?
If you don’t know who may have added your card, it’s possible your card details were compromised. We recommend contacting Card Stop to block your card and request a new one.